If an authorized reviewer approves the JIT access request, the engineer is granted temporary access with only the privileges necessary to complete their assigned work. Lockbox restricts elevated access to the minimum privileges, resources, and time needed to complete the assigned task. When an engineer requires additional access to support Microsoft online services, they request temporary elevated access to the resources they require using an access management tool called Lockbox. Service team accounts don’t grant any standing administrator privileges or access to customer content. Failure to complete or pass these checks result in eligibilities automatically being revoked. To maintain eligibility for a service team account, personnel must go through role-based training annually and rescreening every two years. Only after meeting all eligibility requirements can a service team account be created for the requested environment.
MICROSOFT ONLINE SVC SERIES
The request for eligibility triggers a series of personnel checks to ensure the engineer has passed all cloud screening requirements, completed necessary training, and received appropriate management approval prior to account creation.
The JIT access model replaces traditional, persistent administrative access with a process for engineers to request temporary elevation into privileged roles when required.Įngineers assigned to a service team to support production services request eligibility for a service team account through an identity and access management solution. Microsoft online services use a Just-In-Time (JIT), Just-Enough-Access (JEA) model to provide service team engineers with temporary privileged access to production environments when such access is required to support Microsoft online services. By default, Microsoft engineers have Zero Standing Access (ZSA) to customer content and no privileged access to the production environment. Microsoft online services are designed to allow Microsoft's engineers to operate services without accessing customer content. System administrators can configure the authentication method in the Unified Messaging Service Configuration page of Cisco Unity Connection Administration.In this article How do Microsoft online services protect production systems from unauthorized or malicious access? After its deprecation, users must use OAuth-based authentication. OAuth-based authentication (new for this release)īoth types of authentication are supported until Microsoft fully deprecates basic authentication.In Releases 11.5(1)SU8 / 12.5(1)SU2 and newer, Cisco Unity Connection supports the following types of authentication with Office 365: Basic authentication will be deprecated and will support OAuth-based authentication. Microsoft is changing the authentication mechanism supported by Exchange Online. When this feature is configured, you can synchronize your voicemails along with their transcriptions between Unity Connection and Office 365 mailboxes, use Text To Speech (TTS) to access Office 365 emails, and access Office 365 calendars and contacts. You can integrate Unity Connection with an Office 365 server for a unified messaging experience. Unified Messaging with Microsoft Office 365 Flexible in size and scale, Cisco Unity Connection is the unified messaging solution consistently selected by medium-sized businesses as well as global corporations, government agencies, and security-conscious individuals.
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It provides easy provisioning, service activation, monitoring, performance analysis and reporting, upgrade and migration management, and license management. Cisco Unity Connection is virtualized, flexible, and easily integrated into diverse network and application environments. Simple and cost-effective administration and management.Use the speech-activated tools for hands-free message retrieval or use speech-to-text transcriptions of voicemails, if preferred. Access and manage messages from your email inbox, web browser, Cisco Jabber ®, a Cisco IP phone, smartphone, or tablet. Fast, flexible user access to messages.Cisco Unity ® Connection is a robust unified messaging and voicemail solution that accelerates collaboration by providing users with flexible message access options and the IT department with management simplicity.Ĭisco ® Unity Connection boasts a robust feature set, including:
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